If you don't find what you're looking for in the answers below, don't hesitate to contact us directly!


Where do we come from ?

Our company is French. We ship our packages directly from our producers located in France, Spain, Italy, Switzerland and Asia.

How long does it take to receive an order?

Our average delivery times are 2 to 4 working days.
For some products, we deliver in less than a week.
To avoid high storage and labor costs, we work directly with our producers and therefore have no intermediary, which allows us to offer you really advantageous prices compared to what you could get in a store.

Can I cancel my order?

We completely understand, we change our minds too! If your order has not yet been prepared, we can cancel it, otherwise you can always return it to us after receipt, however shipping costs will not be refunded in this case.

I have the wrong delivery address, what should I do?

Don't panic, if your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been sent from our warehouse,
no further modifications can be made.