General Conditions of Sale (CGV)

These General Conditions of Sale (CGV) govern the contractual relations between IslaToys, published by RMH IMPORT, a company registered in the Trade and Companies Register under number 948084231 and whose head office is located at 78 avenue des Champs Élysées 75008 in Paris, and Users of the IslaToys online store.

Any order placed on IslaToys implies unreserved acceptance of these General Terms and Conditions.

Object

IslaToys offers the online sale of plush comforters with night light function, intended for personal use or to give as a gift.

Orders

The products offered for sale on IslaToys are described and presented with the greatest possible accuracy. However, IslaToys cannot be held responsible in the event of an error or omission in the description or presentation of the products.

The prices displayed on IslaToys are indicated in euros, all taxes included (TTC). IslaToys reserves the right to modify its prices at any time, without notice or obligation to provide justification.

Orders placed on IslaToys are subject to order confirmation sent by email to the address provided by the User when placing the order. The sale will only be considered concluded once the order confirmation has been sent by IslaToys.

IslaToys reserves the right to refuse any order from a User with whom there is a dispute relating to the payment of a previous order or who does not comply with these General Terms and Conditions.

Payment

Payment for orders is made by credit card or PayPal. Accepted payment methods are indicated on IslaToys.

The User guarantees to IslaToys that he has the authorizations that may be necessary to use the payment method chosen when placing the order.

IslaToys reserves the right to suspend or cancel any order and/or delivery in the event of refusal of authorization for payment by credit card or in the event of non-payment.

Delivery

Products ordered on IslaToys are delivered to the delivery address indicated by the User when placing the order.

IslaToys undertakes to make every effort to deliver the products within the deadlines indicated when placing the order. However, lslaToys cannot be held responsible in the event of late delivery due to circumstances beyond its control.

Delivery costs are indicated on IslaToys at the time of placing the order.

Returns and complaints

In the event of receipt of a non-compliant or defective product, the User has 14 days from receipt of the product to return it to IslaToys.

Return costs are the responsibility of the User unless IslaToys recognizes that the product is non-compliant or defective. In this case, IslaToys will cover the return costs.

The User must return the product in its original packaging, accompanied by all its possible accessories and the corresponding invoice.

IslaToys undertakes to reimburse the User within 14 days of receipt of the returned product.

In the event of a complaint, the User can contact IslaToys customer service by email via the Contact page of the site.

IslaToys cannot be held responsible for any damage, direct or indirect, caused to the User or a third party due to the use of IslaToys or products purchased on IslaToys.

IslaToys' liability is limited to the amount of the order placed by the User.

IslaToys collects and processes Users' personal data in compliance with current regulations.

The personal data collected is necessary for the management of orders and customer accounts, as well as for the improvement of the services offered by IslaToys.

Users have the right to access, rectify, delete and oppose data concerning them. These rights can be exercised by sending a request by email or post to the contact details indicated on IslaToys.

These T&Cs are governed by French law.

Any dispute relating to the use of IslaToys or the interpretation or execution of these T&Cs will be subject to the exclusive jurisdiction of the French courts.

If one of the provisions of these T&Cs is declared null or not applicable by a court decision, the other provisions remain in force.

The fact that IslaToys does not avail itself at a given time of any of the clauses of these T&Cs cannot be interpreted as a waiver of the right to avail itself subsequently of these same clauses.

These T&Cs constitute the entire agreement between IslaToys and the Users. Any other condition or document issued by IslaToys cannot take precedence over these T&Cs.

These General Terms and Conditions are available in French. In the event of translation, only the French version will be authentic.

Done in Paris, 03/11/2023

Isla-Toys